Responsible gambling training
for the gambling industry

In this webinar, we will introduce you to an easy-to-use framework to help you develop your approach for promoting the use of your tools and providing the best possible experience to your customers.

This webinar will delve into current practices in responsible gambling, providing general headings and real-world examples to inspire new approaches on player interventions.

We’re leaving risk profiling behind and turning our focus to automated player communication and how to manage and follow up on measures based on regulatory requirements.

What are the pros and cons of building your own behaviour analytics tool compared to using the options already on the market, and if you are thinking about doing it yourself what shouldn’t you miss?

An ongoing trend is the shifted focus from responsible gambling to harm reduction. In the wake of the Duty of Care, gambling companies need to take a more active and preventive role towards their customers.

A self-assessment test is a powerful tool for gambling operators and an easily accessible intervention for customers. In this webinar, we’ll show you how to get the most out of this occasionally overlooked tool, using real-life industry examples.

In this webinar we will share our experiences from almost twenty years of working with online treatment for gambling problems. We will take a closer look at the practical work, share experiences from clients and therapists and look at some research studies about the treatment program.

Training and knowledge is an important part of organisational development. Make sure that everyone has the right knowledge for their role, and that that knowledge is up to date with the latest developments in gambling prevention research and regulation.

Care calls are an important part of the Duty of Care. A care call is a call directed to at-risk players with the aim to motivate players to a sustainable gambling behaviour. In this webinar we will be taking both a practical and research perspective.