Sustainable Interaction lanserar ett Restart – ett program för spelare som kommer tillbaka från en spelpaus. I Restart får spelaren reflektera över sitt spelande, information om vilka spelansvarsverktyg som finns tillgängliga hos spelbolaget och hjälp att använda dem aktivt.
Read MoreWhy are Duty of Care calls important to Paf? And how do the calls fit into Paf's overall work on Responsible Gambling? We had a quick sit-down with Jenna Ekström, Responsible Gaming Manager, and Team Manager HR at Paf.
Read MoreMeet Sustainable Interaction's CBDO and our dear colleague Christofer Hagstedt! We got the chance to ask Christofer some questions about his current projects, strategies for advancing Responsible Gambling efforts, and his perspective on the evolving landscape of the industry.
Read MoreWe don’t want to resort to calling GamTest a Swiss army knife—a multi-purpose tool where none of the built-in tools are the best for their respective jobs (sorry all Swiss army knife fans). Because although GamTest can be used in many different ways, it truly performs its job really well. This has been proven in research studies and is evident in user reviews.
Read MoreMeet Jakob Jonsson, our Responsible Gambling expert and valued colleague! We asked Jakob some questions about about his current projects and his thoughts on the future of Responsible Gambling.
Read MoreBetsson provides GamTest across various brands, allowing players to engage in a research-based evaluation of their gambling habits and receive personalised feedback and recommendations tailored to their responses.
Read MoreWe’re excited to share that our long-term partnership with Atlantic Lottery continues. To assist players in restarting their gambling on a fresh note, Atlantic Lottery provides a reinstatement education program for players returning after a long-term break in play.
Read MoreJakob Jonsson, a licensed psychologist at Sustainable Interaction, is giving his best advice to gambling operators who want to get started with Duty of Care calls. With numerous published scientific studies on the subject, Jakob also oversees our team of care communicators.
Read MoreWhich players receive a Duty of Care call?
That's up to the gambling operator to decide, but typically, they are concerned about players exhibiting signs of risky gambling behaviour. Common examples include those who have wagered significant amounts in the past month, individuals who have altered their gambling habits and display signs of risky behaviour, or players with high deposit limits.
Read MoreWe’re happy to share that Sustainable Interaction is teaming up with Loterija Slovenije, the official lottery in Slovenia and a member of EL and WLA, to develop a solution for safeguarding players.
Read MoreWe are both grateful and proud to announce our partnership with the French association Arpej and SOS Joueurs for the establishment of the first French online therapy for gamblers. This collaboration will provide SELF (French Online Care) treatment adapted to the characteristics of French-speaking players facing gambling problems.
Read MoreThe gambling industry needs to find ways to work proactively with all players regardless of their risk level. That was the take home message when Christofer Hagstedt, Chief Business Area Manager for Safer Gambling at Sustainable Interaction, spoke at the Fair and Responsible Gaming conference hosted by William Hill Latvia and the Latvian Football Federation in Riga.
Read MoreGamTest is a versatile, research-based responsible gambling solution designed to educate and protect players. But instead of telling you more about all the features and the scientific studies (also important of course), we thought we’d focus on how you can use GamTest in a practical way. So we talked to our customers and listed six key areas of use.
Read MoreAre you calling you at-risk customers yet? We’ve listed five good reasons why you should consider doing so.
Read MoreStanleybet Group, one of the largest gambling operators in Europe, has partnered with Sustainable Interaction to enhance employee awareness and understanding of problem gambling and safer gambling.
Read MoreFollowing an increasing interest from customers, we’re happy to announce that we’re expanding our team of Duty of Care communicators. A warm welcome and lots of good wishes on becoming part of our growing team Anna Hammarskiöld, Anna Frisell and Rebecka Theander, all of whom are trained conversational therapists.
Read MoreWe’re very happy to attend this year's SNSUS conference (not just because it’s in Iceland, we promise). Our experts, Christofer Hagstedt and Jakob Jonsson, will take part as presenters and moderators. Ulrika Nilsson, our Duty of Care Communicator, is also attending.
Read MoreThe phone rings. You answer. On the other end someone is saying “Tell me how you feel about your gambling”. This is how the beginning of a Duty of Care Call might sound. A 6-minute phone call with effects that last a year — most notably among individuals showing the highest level of expenditure — as proven in Jakob Jonsson’s and co authors’ latest study.
Read MoreWelcome to the team Rasmus! Tell us a little about yourself.
I recently moved to the countryside with my now nearly three year old son and wife, to a region in Sweden which directly translates into something like “the small lands”. We live near a lake with moose walking around just outside the door. I enjoy walking outside, chopping wood and dream about farming some basic vegetables in the garden.
Read MoreWe’re happy to announce that we’ve updated our selection of Responsible Gambling courses to align with the latest research, regulations and industry needs. Find a brief summary of the updates and an overview of available courses below – or take advantage of our free demo versions of the courses and see for yourself.
Read More
