We’re expanding our team of Duty of Care communicators

Following an increasing interest from customers, we’re happy to announce that we’re expanding our team of Duty of Care communicators. A warm welcome and lots of good wishes on becoming part of our growing team Anna Hammarskiöld, Anna Frisell and Rebecka Theander, all of whom are trained conversational therapists.

Reach at-risk players and stay compliant

Implementing Care calls is an effective way to ensure that you reach potential at-risk players and stay compliant with the Swedish Duty of Care.

As your service provider, we will call your at-risk players, document the conversation and report back to you. All communication, documentation and reporting is managed in a GDPR-compliant and encrypted end-to-end solution.

What is a Care call?

A Care call is a phone call directed to at-risk players. It may be players who spend over a certain amount, have high deposit/loss limits or display other signs of at-risk gambling behaviour. The aim of the call is to motivate players to a more sustainable gambling behaviour.

Read more about the service or reach out directly to johan@sustainableinteraction.se