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Your end-to-end solution for data-driven player analysis, communication and interventions

Preventor is an evidence-based responsible gambling solution designed to enhance player protection, ensure regulatory compliance and streamline responsible gambling management. 

✔ Insights into players' own perceptions of how gambling affects them
✔ Automated responsible gambling messaging

✔ Deliver tailored support for specific customer needs.

Developed in Sweden 🇸🇪

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Designed to meet the everyday challenges faced by Responsible Gambling managers

As a Responsible Gambling (RG) Manager, you face the constant challenge of balancing player protection with regulatory compliance and operational efficiency. Some of those daily challenges are 👇

  • Data Overload icon

    Data overload

    Managing vast amounts of gambling data to identify risky behavior can be overwhelming and time-consuming.

  • regulatory compliance icon

    Regulatory compliance

    Keeping up with evolving regulations and ensuring all operations meet these standards is a continuous struggle.

  • effective communication icon

    Effective communication

    Crafting personalized, timely, and relevant messages to players based on their gambling behavior and risk level.

  • proactive interventions icon

    Proactive interventions

    Implementing timely and appropriate interventions to prevent gambling-related harm before it escalates.

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Preventor combines player data, communication tools, and intervention strategies into one effective solution.

Operators can quickly gain a comprehensive overview of their customers’ gambling habits, manage automated communications, assess their effectiveness, and identify customers who may need additional support.

Preventor is designed to make your job easier and more effective.

  • Access and analyse real-time data to identify and address risky gambling behaviours as they happen.

  • Send automated messages tailored to each player's risk profile, ensuring timely and relevant interactions.

  • Stay ahead of regulatory requirements with comprehensive reporting and risk-assessment tools that simplify compliance management.

  • Implement proactive measures and provide players with the resources they need to gamble safely.

Key features

  • Comprehensive Data Analytics icon

    Comprehensive data analytics

    Multifactor analytics and AI-based validation for accurate risk assessments.

  • Real-Time Notifications icon

    Real-time notifications

    Receive instant alerts for key-risk behaviours, allowing for immediate action.

  • Integrated Communication Tools icon

    Integrated communication tools

    Effectively engage with players through familiar channels, such as email and in-app messages.

  • Customizable User Interfaces icon

    Customisable user interfaces

    Tailor Preventor to fit seamlessly into your existing systems and workflows.

  • Customizable User Interfaces icon

    Flexible hosting options

    Choose between on-premise or cloud-based hosting to suit your operational needs.

  • Multiple language support icon

    Multiple language support

    English, French, German, Italian, Spanish, Danish, Swedish, Finnish, Norwegian (additional languages available at cost).

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How it works

Preventor is built on a modern, scalable architecture that offers both on-premise and cloud hosting options.

Preventor uses real-time transfer of gambling data, enabling immediate analytics and timely player interventions.

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Risk profiling

Preventor generates precise risk profiles by combining objective gambling data with players’ own perceptions of how gambling affects them.

  • Risk categorisation and segmentation: Players are classified into low-risk, medium-risk, and high-risk categories.

  • Multi-factor analytics: Combines gambling data and self-assessment results to create a comprehensive risk score. Even if only one type of data is available, Preventor still generates a risk profile.

  • Detailed insights: Provides an overall risk level along with sub-categories, offering a clear and comprehensive overview of the risk indicators, with each indicator’s risk level displayed from green to red.

  • Data delivery: Risk profile data is accessible through the operator’s web front end, marketing systems, and customer support, enabling effective player communication, targeted marketing, and regulatory reporting.

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Player communication and notifications

Send the right message, at the right time, to the right player.

Automated interactions are customised to each player’s gambling habits and risk profile. All players, including those not at risk, receive personalised communications.

Preventor offers a library of customisable interactions, tailored to fit different environments and jurisdictions, using familiar channels like on-site messaging and email to engage with players.

The built-in API enables the operator to provide risk analysis information and tailor the user experience across platforms by delivering relevant information when players are most receptive, adjusting game features, and promoting responsible gambling resources.

Data transfer to gambling operators

Get data for reporting, risk assessments, KYC, AML, and other regulatory or internal policy requirements.

When changes occur in a risk analysis, data is pushed to the operator for reporting, statistics, and monitoring purposes. This data includes information about tool interactions, self assessments, interventions, and other relevant metrics.

The tool offers a Back-Office interface where appointed system managers and users can access data and reports on demand. Data transfer is conducted via a messaging queue using the standardised AMQP protocol and JSON format.

a sketch of the preventor backoffice

Player security

All personal data is encrypted and securely stored within the GDPR-compliant software.

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Learn more about how Preventor works

Download our white paper to learn more about Preventor, how it works, and the solutions we offer.

Player protection systems: Should you build or buy?

Build or buy? There’s no simple answer to this question—it all depends on your unique needs. To help you explore this topic, we’ve dedicated a webinar to it.

Whether you choose to build your own system or opt for our Preventor solution, we’re here to help.

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WEBINAR

Automated player communication and interventions

How can you use your data analytics tool to automate player communication and interventions?

And how can you ensure compliance with regulatory requirements?

Watch our on-demand webinar as Johan Brandsten and Christofer Hagstedt share valuable insights on effectively using automated messaging to create impactful call-to-actions that resonate with your customers.

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