In the alcohol field, low risk drinking guidelines are used as a way of advising consumers on the maximum number of standard drinks a person can drink while keeping health risks from alcohol low. In his latest article, Jakob Jonsson and co-authors* are searching for low risk gambling levels, using actual gambling data from Norsk Tipping.
Read MoreMarie Wallin är jurist med bakgrund som kammaråklagare och specialist på Polismyndigheten. Numera driver hon konsultfirman Rätt Nu. Marie är expert på penningtvätt och medverkar i vår AML-utbildning för spelbolag. Vi har ställt fem frågor om penningtvätt till henne.
Read MoreSustainable Interaction has worked with gambling operator Paf for a long time to provide responsible gambling training and services. Now we’re enhancing our cooperation further by welcoming PAF to our complete solution for Customer Care Calls.
Read MoreHej Ulrika! Du arbetar som omsorgskommunikatör här på Sustainable Interaction. Kan du berätta lite mer om dig själv och din bakgrund?
Read MoreThe Finnish Foundation for Supporting Ex-offenders opts for Sustainable Interaction’s online treatment program. We’ve had a chat with project manager Sofia Holmberg about their exciting project.
Read MoreThe past week Jakob Jonsson spoke at the Alberta Gambling Research Institute Conference 2022. In his keynote presentation Jakob shared some of his experiences working with harm minimization, duty of care and responsible gambling. It covered topics such as registered play, self-assessment, contacting at-risk players and mandatory setting of limits.
Read MoreWe’re happy to announce that BCLC (British Columbia Lottery Corporation) is implementing GamTest, a self-assessment tool as part of its GameSense program. GameSense is BCLC’s positive-play program designed to assist players in making more informed choices.
Read MoreSustainable Interaction has signed an agreement with Estonian gambling operator Coolbet to provide Proactive Care Calls and Motivational Interviewing (MI) training to Coolbet’s customer service representatives.
Read MoreDanish gaming operator CEGO is teaming up with Sustainable Interaction (SI) to provide their Swedish customers with care calls. SI has worked with the method for a long time, and it gained the industry’s recognition when SI’s resident psychologist, PhD Jakob Jonsson.
Read MoreCompliance and customer care go hand in hand, and they work best when they're allowed to work together. With our Preventor Suite you will get a complete solution.
Read MoreThomas Nilsson, the founder of Sustainable Interaction and well known across the world for his dedicated work to prevent and treat problem gambling, announces his retirement. Thomas will be missed on an everyday basis, but will remain a beacon for everything we do at Sustainable Interaction.
Read MoreSustainable Interactions grundare, Thomas Nilsson, är känd över hela världen för sitt arbete med att förebygga och behandla spelproblem. Nu går han i pension. Vi kommer att sakna att ha honom i vår dagliga verksamhet - men hans vision, värdegrund och övertygelse kommer att fortsätta vara vår ledstjärna på Sustainable Interaction.
Read MoreCBDO Christofer Hagstedt joined Ana Hemmings, GamCare, and David Hollingsworth, Gordon Moody Association, in the GambleAware annual conference to discuss online gambling addiction treatment and the positive and negative effects associated with it.
Read MoreOur CBDO, Christofer Hagstedt, joins a NCPG symposium to review and discuss the use of AI in Responsible Gambling, and how it could be applied in the US market.
Read MoreSustainable Interaction wishes you a happy summer. Here is some information about our availability this summer, and where to contact us if you need to.
Read More(Post in Swedish). Sustainable Interaction partner with the Swedish Gambling Association along with three other organisations working to prevent and/or treat problem gambling.
Read MoreRecent research delves into the hot topic of costumer interaction, and what tools to use to work proactively with responsible gambling. CBDO Christofer Hagstedt recommends an article on the subject.
Read MoreBritish leading provider of information and treatment of problem gambling, GamCare, recently announced their release of GameChange - an online CBT self help programme for problem gamblers developed by Sustainable Interaction.
Read MoreJohan Brandsten, CEO of Sustainable Interaction, shares his thoughts around the ICE London 2020 exhibition. Much as last year, this is a call for the industry to stop talking about RG, and start doing it. We’re here to help!
Read MoreOne of the key aspects of working proactively is to make the individual aware of the consequences of their actions. Anyone who is aware of how, for example, smoking is affecting their body, is facing an active choice: either you consciously harm your body, or you (consciously) choose to change your behaviour. This type of reasoning applies to players as well, of course.
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